FAQs

We are a national children's entertainment company offering action-packed kids' and teenage parties for 3 - 14 years.

Our lively children's entertainers are based right across the UK, so no matter where you are looking to hold your kid's party, we have a brilliant local children's entertainer to you!

Our fantastic range of children's parties includes disco and party games, themed, magic, science, sports, parachutes and teenage discos.

We cover all types of occasions including kids birthday parties, leaving parties, school discos, Halloween parties, christenings, Christmas parties, wedding creches, corporate events and much more!

Our prices are based on your party date, time and location. To get an accurate quote for your party please choose from one of the following options:

• Call us on 01245 401 401*
• Get an Online Quote
  
• Email us at hello@dnakids.co.uk

*Our lines are open 9am – 5pm Monday to Friday and 10am – 4pm Saturday. We are closed Sunday and Bank Holidays.

Please call our friendly and helpful party advisors on 01245 401 401 between 9am – 5pm Monday to Friday or 10am – 4pm Saturday. We are closed Sunday and Bank Holidays.

Alternatively, you can check availability, get a quote or book online 24 hours a day!

Yes. Being mobile children's entertainers we come to you. Sorry, we do not have our own party venues. Ideal party venues include:¹

• Village Hall
• Community Centre
• Church Hall
• Sports Club
• Leisure Centre
• Pub/Restaurant/Hotel Function Room
• Conservative/Labour Club
• School
• Your Home or Garden²

If you are thinking of booking an All Star Sports Party, Soccer Superstar Football Party, Sports Day And Parachute Party or a Teddy Bears Picnic Party these parties can also be held in the following outdoor spaces:

• Public Park
• Public Common
• Astro-turf Pitch

1. We require between 30 - 60 mins before and after the party to set-up and down our disco or sports equipment. Please see each party for their setting-up and down times or question 6 below. 

2. Please note, the disco we use takes up the size of a two seater sofa (approx. 6ft x 4ft). For a garden party, please ensure you have cover in the event of rain, such as a marquee, gazebo or a space within your home.

We recommend 2 hours as the perfect party length for a children’s party (3 - 11 years) and 2 – 3 hours for a teenage party (12 - 14 years).

Extra time can be added to any of our children's or teenage parties at additional cost. We also offer a 1 hour party for customers looking for a shorter party.

With all of our children's and teenage parties we need to set-up either disco or sports equipment before the party starts and then set it down afterwards.

The length of time to set-up and down our parties are as follows:*

• Children's Parties (excluding Wacky Science Party) - 30 mins set-up + 30 mins set down
• Wacky Science Party - 45 mins set-up + 45 mins set down
• Teenage Parties (i.e. UV Glow Party or Laser Disco Party) - 1 hour set-up + 1 hour set down

To work out how long to book your party venue simply add your party's set-up time + your party length (i.e. 2 hours) + set down time together.

As an example, a typical 2 hour children's party means you would need to book your party venue for 3 hours (i.e. 30 mins set-up + 2 hour party + 30 mins set down).

*The set-up and down times are based on the party venue being ground floor (i.e. street level). For upstairs or basement party venues, please add 15 mins to your party's set-up time and 15 mins to the set down time. 

Yes. We normally stop for a food break halfway through our children’s parties (usually after an hour).¹

Your food break can be as long or short as you wish (typically 20 – 30 minutes). During this time your entertainer will play background music.²

After the food break your entertainer will get everybody to sing a big 'Happy Birthday' to the birthday child whilst you bring out the birthday cake (where applicable).

If you would prefer to have your food break after we have finished the party, please just let us know. In this instance, we recommend having a 5 minute refreshment pause (i.e. a quick drink and snack) to keep the children's energy levels up until they sit down to eat later on. 

1. Excludes 1 hour parties, teenage parties and school discos. 

2. Excludes sports based parties and Teddy Bears Picnic Party held in a public park or common.

Our successfully proven disco and party games format in its simplest form consists of a party game followed by one songs worth of disco dancing then repeating.*

After an hour the children will pause for a food break and then we will repeat the same format in the second half of the party. For our Magic, Disco & Games Party and Wacky Science Party, following the food break the children will sit down to watch a magic or wacky science show. 

We also include other exciting elements in our kids' parties such as fun routines, instant wins and on-the-spot favourite dancer competitions!

*Our sports parties share the same format as our disco & games based parties but without the disco dancing sections (i.e. back to back sports and activities). Our teenage parties are non-stop disco dancing throughout the party.

As children's entertainers, sports coaches and teenage party DJs, we will take care of the party entertainment only.

This means you would need to supply the party venue (with two 13 amp plug sockets) and the following party related items should you wish:*

• Party Food
• Birthday Cake
• Party-ware (plates, cups etc.)
• Decorations
• Party Bags
• Any other party related items

*A party venue is optional for sports based parties - you are welcome to hold your sports party outdoors if preferred.

Yes. To ensure we squeeze lots of fun into our kids' parties and for their smooth running, we have maximum attendance numbers for all of our children's parties.

Please see the maximum attendance numbers below for each party:

• Cool Kids Disco Party / All Themed Parties – 40 children
• All Star Sports Party / Soccer Superstar Football Party – 28 children
• Parachute Disco & Games Party / Teddy Bears Picnic Party – 25 children
• Sports Day and Parachute Party – 24 children
• Teenage Parties (i.e. UV Glow Party & Laser Disco Party) / School Discos – No limits
  

Please note: we do not count babes in arms, toddlers or parents in our maximum attendance numbers.

Yes. Our children's parties are fully inclusive and we love to see children of all ages having fun at our parties! 

Your children's entertainer or sports coach will include and help manage any little ones in attendance. However, as our kid's parties are designed for 3 years and upwards, you may find younger children and toddlers will come and go from the party games or activities.

Yes. We love playing the birthday child’s favourite songs!

These can be added at the time of booking or you are welcome to add a music list through your My DNA Kids online account once your booking has been made. Sorry, we are unable to accept music lists via email, Spotify or Apple Music etc.

Yes. As we provide consolsation sweets and some sweet based prizes within our children's parties, it is important that we know about any food based allergies (i.e. nut or dairy) or any dietary requirements such as halal, vegetarian or vegan. Please notify us by calling 01245 401 401 or email us at hello@dnakids.co.uk

If you are booking online, please make a note of any food allergies or dietary requirements under the 'Additional Information' section. 

Yes. We believe all children should be able to experience the fun and excitement of our kid's parties. We have SEND friendly options available so that you can tailor aspects of your chosen party to your child/ren's specific needs.

We apologise for any disappointment but we are unable to perform parties for adults with special educational needs or disabilities. 

No. Sorry, we do not provide any venue decorations for our children's or teenage parties. We only provide the party entertainment. Any other party related services would need to be provided by you.

No. Fancy dress is optional with all our children’s parties, although we recommend it for our Princesses & Superheroes Party, Mermaids & Pirates Party and Spook-tacular Monster Party as it adds to the fun!

Please note, for performance and legal reasons, our children’s entertainers only wear fancy dress clothing for our Spook-tacular Monster Party. For all other parties they wear colourful DNA Kids branded clothing.

Whilst we do not offer bouncy castles ourselves, you are welcome to use one within our parties.

However, please be aware that they can be a conflict of interest. Therefore, we do not recommend a bouncy castle or soft play if you are concerned about the children being distracted away from the party games or activities.

A great idea is to add additional bouncy castle time (i.e. 30 minutes) to your party after your entertainer has finished. Then simply leave the castle deflated during the party and then inflate once the entertainer has finished!

Yes. Please feel free to make changes to your party at any time; we do not make an admin charge for any party changes.* You can also make party changes yourself in your My DNA Kids online account area.

*The only charges that may be incurred is if you change your party date, time or location due to various reasons. Any potential charges will be explained to you before any changes take place.

All of our children's entertainers, sports coaches and teenage party DJs are trained to the same exacting high standards. Therefore we allocate the closest available one to your party. However, you are welcome to request a specific entertainer, coach or DJ if perferred.

On the day of your party you will receive an automated text confirming the name of your entertainer, coach or DJ. If you would like to know the name of your entertainer, coach or DJ before the day of the party, please call us nearer to your party date.

No. As long as your children's entertainer, sports coach or teenage party DJ can access where they need to set-up in your party venue, we do not require you to be present upon their arrival. 

If you would like your entertainer or DJ to set their disco equipment up in a specific place, please let us know before their arrival. 

No. Your children's entertainer, sports coach or teenage party DJ will clear-up any minor mess that they may make but the general tidying-up of the party venue will be down to you. 

No. We try to make booking a DNA Kids party an easy and stress-free experience. This is why we take all of your party details at the time of booking, so that you can relax knowing that we have all of your important party information in advance. 

If there are any missing party details on your booking or if there is anything we are unsure of, we will contact you. You are of course welcome to contact us at anytime to discuss your party booking or to make any changes. 

As soon as your booking is made, your entertainer will be able to see all of your party details. We will also discuss your party details with your entertainer nearer the time (as a final check) and any changes that you make to your booking will be automatically updated with your entertainer too. 

A week before your party you will receive an auomated text and email reconfirming your party details. You will also receive an automated text on the morning of your party confirming the name of your children's entertainer, sports coach or teenage party DJ. 

Your party along with our professional reputation is of paramount importance to us. Not attending a child’s party is simply not an option for us and is never contemplated.

We confirm your party booking details in writing and offer replacement entertainer cover (subject to availability) in the event of any of illness or accident.

For further peace of mind, please see our glowing customer reviews on Facebook, Trustpilot, Reviews.io or Google.

If you need to cancel your party for whatever reason please call us as soon as possible on 01245 401 401 or email us at hello@dnakids.co.uk 

We offer a free cancel and transfer option, which allows you to move your party booking to a new party date completely free of charge.

All we ask is that you provide us with a new party date within 14 days of cancelling. Your new party date can be up to 1 year away from your original party date. Any deposit you have paid will simply be moved to your new party date.

If you did not wish to transfer your party to a future date, regrettably your party deposit will be non-refundable due to the loss of third party custom.

In the extremely unlikely event that we have to cancel your party due to circumstances beyond our control, we will refund any deposit paid in full.

For further details of our cancellation policy please see our Booking Terms & Conditions.

Please click on the relevant link to download copies of our risk assessment or public liability insurance certificate:

• Risk Assessment
  
• Public Liability Insurance Certificate

Please click on the link to see our Booking Terms & Conditions.

If you have any questions we can answer for you, our friendly party advisors would be only too happy to help! Please call us on 01245 401 401 or email us at hello@dnakids.co.uk

We understand how important your child's party is to you and your child. We also appreciate that you have a great deal of choice when looking for your children’s party entertainment.

This is why at DNA Kids we strive to provide children’s and teenage parties that are packed with exciting and engaging content that children absolutely love!

This means never settling for anything less than the very best and employing only the most talented children's entertainers, sports coaches and teenage party DJs.

It means never resting in our quest for party perfection, as we constantly tweak and improve our parties and service based on a wealth of experience and real-world customer feedback from over 80,000 kids' and teenage parties performed.

More importantly, we would love to have your custom and relish the chance to show you how amazing our kids and teenage parties are!

As much as we can tell you about how wonderful our kids and teenage parties are, we would much rather you took the advice of the people who really know... our customers! Please see our many glowing customer reviews on Facebook, Reviews.io, Trustpilot or Google.

For more information on our action-packed children’s and teenage parties, please visit our parties or call us on 01245 401 401.